Maximizing Efficiency: How 24/7 Pay by Phone Can Save You Time and Money
In today’s fast-paced world, the ability to maximize efficiency and save time is essential for business success. One way to achieve this is by implementing a pay-by-phone system that is available 24/7. MoneyTransfers.com predicts that by 2025, just over half of all Americans (125 Million) will be using mobile payments.
While this concept is not new, advancements in technology have made it more efficient than ever before. It can be a game-changer for your business and help you stay ahead of the competitive curve.
What is 24/7 Pay By Phone?
Powered by XPS Solutions, 24/7 Pay by Phone is an automated payment system that allows customers to make payments via phone 24 hours a day, 7 days a week. You can even provide your number to past-due tenants while making a collection call.
This system is efficient and easy to use for customers and businesses alike. Additionally, because the system is available 24/7, customers can make payments at their convenience. They never have to worry about business hours or waiting on hold.
The Benefits of 24/7 Pay By Phone
The advantages of 24/7 Pay by Phone are that it can save time and resources for both businesses and customers.
XPX Solutions 24/7 Pay by Phone reduces call volume by 55%, giving your manager and staff more time for day-to-day tasks. It’s safe and convenient for tenants and maintenance-free for you.
A convenient and hassle-free payment option, it allows customers to make payments at any time using a mobile device. This eliminates the need to physically visit the storage facility or send in checks. There is no effort required to make or process payments.
Finally, 24/7 pay-by-phone systems can help businesses reduce costs associated with payment processing. Because the system is automated, there is no need for manual processing or paper checks, which can be costly and time-consuming.
How 24/7 Pay By Phone Increases Cash Flow
Implementing a 24/7 pay-by-phone system for your business can have numerous benefits. One of the most significant advantages is the ability to increase cash flow. Because the system is available 24/7, customers can make payments and purchases at any time. This means that you will receive payments faster, improving your cash flow.
Because customers can make payments at their convenience, it’s more likely that payments are made on time. This can help businesses avoid costly late fees and improve their overall financial health.
How 24/7 Pay By Phone Saves Time
A system that saves time for both businesses and consumers is a win for everyone.
With a dedicated local phone number, tenants can make rental payments 24 hours a day, 7 days a week. Additionally, they can check office hours, account balances, and other facility details. Customers can make payments at their convenience, without the frustrations of traditional payment methods. This goes a long way in boosting customer satisfaction and loyalty.
For your team, 24/7 Pay by Phone saves time. With call volume reduced by 55% your staff is free to focus on more important tasks like growing your business and increasing revenue.
Features and Benefits of 24/7 Pay By Phone
At XPS, we go beyond just answering the phone. Our integration with your facility allows us to answer calls as if we are you, efficiently handling a range of tenant and prospect needs. We can provide information on tenant balances, payment status, due dates, gate codes, unit numbers, and more.
For prospective tenants, we have the ability to view your available inventory as if we were on-site. Our agents are also well-versed in your promotions, insurance requirements, and leasing guidelines, ensuring that we meet your expectations.
Our phone systems offer a range of features and capabilities that will benefit your business.
Features
- Tenants can make payments without employee assistance
- Tenants can check account balances, facility details, and hours
- This system integrates with the leading SMS systems in the industry
- You have unlimited, touchless automated payments
- An affordable virtual payment solution with a flat monthly fee.
Benefits
- Convenient and secure automated payment solutions
- “Plug and play” setup with no upkeep or maintenance required
- Call volume reduced by 55% freeing up valuable time
- Promote productivity and task efficiencies
- Cultivate customer satisfaction and loyalty
Conclusion
XPS Solutions 24/7 Pay by Phone can serve any size facility with minimal cost. It is a convenient and affordable solution to maximize both efficiency and cash flow. Most importantly, your team and your customers will be satisfied and happy with this system.