Keep Your Tenants In 2021’s fast-paced environment tenants are looking for a quick and convenient customer experience to match their on-the-go lifestyles. Of course, everyone knows the saying “the customer is always right,” but it’s much more than that. In this blog we will discuss factors as to why you should keep your tenants and […]
Are we spoiled or what? Same day, next day, any way… The traditional customer/retail experience has been turned on its’ ear by companies who are leveraging the Internet and have deepened their “hooks” through the use of the mobile phone and its many convenient mobile apps. Have you stopped to consider how have Amazon, Uber, […]
By Mike Roberts, EVP, Business Development and Sales A few weeks ago, my goddaughter, who is nine, was about to lose a baby tooth. In preparation, she constructed a “Tooth Fairy box”. It was quite the project and she was very creative and imaginative with the design. She selected a special box and added cotton […]
By Rob Canales, VP Product Development, XPS Solutions Today’s tenant is positioned, better than ever before, to self-direct the much of their self storage experience. The question/challenge storage facilities face, is whether or not our business is sufficiently equipped/partnered to properly deliver the tenant-centric experience that today’s self storage tenants expect. The experience goes something […]
