Category: xps solutions

Explore 2025 SSA tradeshows for self storage owners

Complete Guide for 2025 SSA Tradeshows for Self Storage Professionals Explore 2025 SSA tradeshows for self storage owners. The self storage industry is growing at a rapid pace, and staying ahead of emerging trends and tools is essential. For self storage owners and operators, the Self Storage Association (SSA) tradeshows are a golden opportunity to […]

Optimize Self-Storage Facilities SEO in 2025

Best SEO Practices: Optimize Self Storage Facilities in 2025 The self storage industry is evolving rapidly, and so is the way customers discover and interact with businesses online, which is why it’s so essential to optimize self storage facilities SEO in 2025. If you’re a self storage owner or operator, SEO (Search Engine Optimization) should […]

Self Storage Tenant Support and Communication Tools

The Key to Streamlined Operations: Self Storage Tenant Communication Tools Running an efficient self storage operation isn’t just about excellent location or secure facilities anymore. The industry has grown increasingly competitive, and owners and operators are constantly challenged to match rising self storage tenant expectations while ensuring smooth, profitable operations. The solution? Facility Management Software. […]

Reach Your 2025 Goals With XPS Solutions

Are you navigating the last few weeks of 2024 wondering what went right and what went wrong? If you’ve grown your business and met your goals, cheers to you! If you haven’t, all is not lost. Take stock of your situation, and move forward with some actionable changes. Kick off the New Year with confidence […]

Curtis’ Corner: Winterizing Your Storage Facility

As the seasons shift and temperatures drop, it’s vital for storage facility owners to prepare for the challenges winter can bring. A well-prepared facility not only protects your customers’ belongings but also enhances their trust in your business. Here’s a comprehensive guide to ensure your facility is ready to handle the chill, attract seasonal renters, […]

24/7 IVR: Streamline Operations Effortlessly

If you’ve ever had the need to contact a business, you’ve experienced Interactive Voice Response (IVR). The “press 1 for English, press 2 for Spanish, or press 3 for customer service,” are the IVR prompts that you have been hearing for decades. The objective of these systems is to enable faster, more efficient communication. A […]

3 Key Tasks to Outsource for Self-Storage Success

There are 3 key tasks to outsource for self-storage success. Ask yourself, are you running a smooth, well-oiled machine, or is your team juggling phone calls, on site customer inquiries, cleaning out units and other administrative tasks with limited time and resources? If your operations feel stretched thin, it may be time to consider outsourcing. […]

Self Storage 2025: Innovations & Predictions

As 2025 approaches, the self-storage landscape is focused on a seamless customer experience. Facility owners have recognized the importance of offering digital tools, such as online reservations and mobile access to meet customers’ expectations. Remote management, virtual unit tours, and smart access systems will be pivotal in meeting customers’ needs. XPS Solutions will play a […]

XPS Solutions Partners with KISS (Keep It Simple Storage) and LiveSwitch to Elevate Customer Engagement Through Live Video for Self-Storage Facilities

Richardson, TX – 8/29/24 – XPS Solutions, the longest-tenured and leading contact center for the self-storage industry, is excited to announce a technology-enabled service integration with strategic providers to provide live video support services for self-storage.  Both technology partners have provided XPS with video gateways that enable live video support services for rentals, remote management, […]