Best SEO Practices: Optimize Self Storage Facilities in 2025 The self storage industry is evolving rapidly, and so is the way customers discover and interact with businesses online, which is why it’s so essential to optimize self storage facilities SEO in 2025. If you’re a self storage owner or operator, SEO (Search Engine Optimization) should […]
The Key to Streamlined Self-Storage Operations: Self-storage Tenant Communication Tools Running an efficient self-storage operation isn’t just about excellent location or secure facilities anymore. The industry has grown increasingly competitive, and owners and operators are constantly challenged to match rising tenant expectations while ensuring smooth, profitable operations. The solution? Facility Management Software. Platforms like Cubby, […]
Are you navigating the last few weeks of 2024 wondering what went right and what went wrong? If you’ve grown your business and met your goals, cheers to you! If you haven’t, all is not lost. Take stock of your situation, and move forward with some actionable changes. Kick off the New Year with confidence […]
As the seasons shift and temperatures drop, it’s vital for storage facility owners to prepare for the challenges winter can bring. A well-prepared facility not only protects your customers’ belongings but also enhances their trust in your business. Here’s a comprehensive guide to ensure your facility is ready to handle the chill, attract seasonal renters, […]
If you’ve ever had the need to contact a business, you’ve experienced Interactive Voice Response (IVR). The “press 1 for English, press 2 for Spanish, or press 3 for customer service,” are the IVR prompts that you have been hearing for decades. The objective of these systems is to enable faster, more efficient communication. A […]
There are 3 key tasks to outsource for self-storage success. Ask yourself, are you running a smooth, well-oiled machine, or is your team juggling phone calls, on site customer inquiries, cleaning out units and other administrative tasks with limited time and resources? If your operations feel stretched thin, it may be time to consider outsourcing. […]
As 2025 approaches, the self-storage landscape is focused on a seamless customer experience. Facility owners have recognized the importance of offering digital tools, such as online reservations and mobile access to meet customers’ expectations. Remote management, virtual unit tours, and smart access systems will be pivotal in meeting customers’ needs. XPS Solutions will play a […]
Richardson, TX – 8/29/24 – XPS Solutions, the longest-tenured and leading contact center for the self-storage industry, is excited to announce a technology-enabled service integration with strategic providers to provide live video support services for self-storage. Both technology partners have provided XPS with video gateways that enable live video support services for rentals, remote management, […]
Self storage, as we know it today, has been around for a long time. In the 1800s the Bekins Brothers (Bekins Van Lines) pioneered the first modern storage warehouse. Fast forward to 1926, and Public Storage offered the first individual garage style units. Following this approach, the self-storage industry continued to flourish. The global market […]
