Category: self storage

3 Key Tasks to Outsource for Self-Storage Success

There are 3 key tasks to outsource for self-storage success. Ask yourself, are you running a smooth, well-oiled machine, or is your team juggling phone calls, on site customer inquiries, cleaning out units and other administrative tasks with limited time and resources? If your operations feel stretched thin, it may be time to consider outsourcing. […]

XPS Solutions Partners with KISS (Keep It Simple Storage) and LiveSwitch to Elevate Customer Engagement Through Live Video for Self-Storage Facilities

Richardson, TX – 8/29/24 – XPS Solutions, the longest-tenured and leading contact center for the self-storage industry, is excited to announce a technology-enabled service integration with strategic providers to provide live video support services for self-storage.  Both technology partners have provided XPS with video gateways that enable live video support services for rentals, remote management, […]

Stop the Shop: The Power of Call Conversions in the Self Storage Industry

If you’ve ever found yourself drowning in clutter and in need of extra space, you’re not alone. Self storage has been the solution to this problem for decades. According to the Self Storage Almanac, an estimated 14.6M households currently rent self storage. It offers individuals and businesses a safe and convenient place to store their […]

Boost Back to School Self Storage Occupancy With XPS Solutions

Marketing to College Students Do you own a self storage business in a college or university town? If you do, summer is the prime time to attract students. By focusing your marketing efforts on student tenants you can boost your occupancy and grow your business. Most college students live in cramped dorm rooms and small […]

Get Ready for the Upcoming Busy Season With Omnichannel Rental Solutions

Omnichannel Rental Solutions As the weather gets warm, we’re fast approaching the self storage industry’s busy season. Overall, the spring and summer are the most active times of the year for the self storage industry. With people preparing to move, storing seasonal items, or getting an early start on their spring cleaning, there is an […]

RentUp Solution: Enhance Customer Experience

RentUp Solution A few years ago, online rental wasn’t very popular. People would usually rent storage space by calling or visiting the local facility in person. This meant that there were often missed opportunities, since employees could be busy and not able to answer the phone. If this happened, prospective tenants would just go to […]

Press Release: New Leadership

XPS: New Leadership Richardson, TX – July 29, 2022 – XPS Solutions, based in Richardson, Texas, is pleased to announce the implementation of strategic leadership changes following a period of record growth. These adjustments will ensure that our focus remains on client satisfaction and the acceleration of continued growth initiatives. Mike Roberts Mike Roberts, a […]

Set up Your New Self Storage Facility Up for Success

New Self Storage Facility by Shannon Charbonneau, Director of Client Relations, XPS Solutions Congratulations on your decision to build or buy a self-storage facility! Here at XPS Solutions, we hear frequently from people who are new to the Self-Storage industry. We are thankful when we get to see them in person at the national storage […]

Employee Appreciation: Decades of Growth Supported by a Strong Team

Celebrating over 20 years since our inception and decades of combined experience in the industry, XPS Solutions is grateful for the exceptional team that helps drive more business for our clients. Pioneers in the industry, XPS’ seasoned staff continues to innovate the market with strategic planning and best-in-class technology to help a storage facility flourish. […]