Why You Need a Self Storage Call Center How often have you missed a call at your facility and wished you had reliable self storage call center services to handle it? Did that unanswered call lead to a lost rental opportunity? According to a Demand Study by the national Self Storage Association, 34% of all […]
Self Storage Industry Growth and Investment Opportunities in 2025 The self storage industry is on track for substantial growth in 2025, offering facility owners and operators unprecedented opportunities. Factors such as urbanization, remote work, and shifting lifestyles are fueling increased demand for storage solutions. At the same time, advancements in technology and customer expectations are […]
Self Storage Facility Spring Cleaning and Busy Season: Are You Ready? ‘Tis the season… for self storage facility Spring Cleaning! Spring is right around the corner, and for self storage facilities, that means two things—a perfect opportunity to do some spring cleaning and the start of the busy season! With a little preparation, you can […]
Self Storage Operations in 2025: Anticipating Industry Shifts Looking ahead to 2025, the self storage operations in our industry is undergoing major transformations driven by changing consumer behaviors, evolving regional trends, and cutting-edge technology. To succeed in this dynamic landscape, self storage operators must adapt to these shifts with agility and foresight. From an increase […]
As the seasons shift and temperatures drop, it’s vital for storage facility owners to prepare for the challenges winter can bring. A well-prepared facility not only protects your customers’ belongings but also enhances their trust in your business. Here’s a comprehensive guide to ensure your facility is ready to handle the chill, attract seasonal renters, […]
There are 3 key tasks to outsource for self-storage success. Ask yourself, are you running a smooth, well-oiled machine, or is your team juggling phone calls, on site customer inquiries, cleaning out units and other administrative tasks with limited time and resources? If your operations feel stretched thin, it may be time to consider outsourcing. […]
Richardson, TX – 8/29/24 – XPS Solutions, the longest-tenured and leading contact center for the self-storage industry, is excited to announce a technology-enabled service integration with strategic providers to provide live video support services for self-storage. Both technology partners have provided XPS with video gateways that enable live video support services for rentals, remote management, […]
If you’ve ever found yourself drowning in clutter and in need of extra space, you’re not alone. Self storage has been the solution to this problem for decades. According to the Self Storage Almanac, an estimated 14.6M households currently rent self storage. It offers individuals and businesses a safe and convenient place to store their […]
Marketing to College Students Do you own a self storage business in a college or university town? If you do, summer is the prime time to attract students. By focusing your marketing efforts on student tenants you can boost your occupancy and grow your business. Most college students live in cramped dorm rooms and small […]
