Are Self Storage Emails Violating Debt Collection Laws? Protect Your Self Storage Facility with Compliance Insights Recent lawsuits against self-storage operators have left many owners questioning whether their communication practices comply with state Fair Debt Collection Practices Acts (FDCPAs). Surprisingly, some of these lawsuits don’t revolve around typical collection calls—they’re targeting emails sent outside the […]
Complete Guide for 2025 SSA Tradeshows for Self Storage Professionals Explore 2025 SSA tradeshows for self storage owners. The self storage industry is growing at a rapid pace, and staying ahead of emerging trends and tools is essential. For self storage owners and operators, the Self Storage Association (SSA) tradeshows are a golden opportunity to […]
The Key to Streamlined Self-Storage Operations: Self-storage Tenant Communication Tools Running an efficient self-storage operation isn’t just about excellent location or secure facilities anymore. The industry has grown increasingly competitive, and owners and operators are constantly challenged to match rising tenant expectations while ensuring smooth, profitable operations. The solution? Facility Management Software. Platforms like Cubby, […]
Are you navigating the last few weeks of 2024 wondering what went right and what went wrong? If you’ve grown your business and met your goals, cheers to you! If you haven’t, all is not lost. Take stock of your situation, and move forward with some actionable changes. Kick off the New Year with confidence […]
As 2025 approaches, the self-storage landscape is focused on a seamless customer experience. Facility owners have recognized the importance of offering digital tools, such as online reservations and mobile access to meet customers’ expectations. Remote management, virtual unit tours, and smart access systems will be pivotal in meeting customers’ needs. XPS Solutions will play a […]
Richardson, TX – 8/29/24 – XPS Solutions, the longest-tenured and leading contact center for the self-storage industry, is excited to announce a technology-enabled service integration with strategic providers to provide live video support services for self-storage. Both technology partners have provided XPS with video gateways that enable live video support services for rentals, remote management, […]
Self storage, as we know it today, has been around for a long time. In the 1800s the Bekins Brothers (Bekins Van Lines) pioneered the first modern storage warehouse. Fast forward to 1926, and Public Storage offered the first individual garage style units. Following this approach, the self-storage industry continued to flourish. The global market […]
