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Employee Training Tips
Employee Training If there’s anything we’ve learned from the pandemic, it’s that employee training is critical to every organization, not just for new employees but for everyone. Let’s take it one step further and breakdown some of the categories of training we can strategically put into place,
5 Ways You Can Help Your Storage Manager Handle Billing Questions
Billing Questions Most sites miss 3-5 calls per day and end up with an average 70 calls per month that go to the call center, not including automated payment/balance inquiries. Here are some ways you can help your storage manager handle these calls, saving both you and your
Employee Appreciation: Decades of Growth Supported by a Strong Team
Celebrating over 20 years since our inception and decades of combined experience in the industry, XPS Solutions is grateful for the exceptional team that helps drive more business for our clients. Pioneers in the industry, XPS’ seasoned staff continues to innovate the market with strategic planning and
Customer Experience: Choosing the Most Valuable Vendors
A comprehensive call center team is a vital component in the myriad of vendors, partners, and staff that keep your business up-and-running. With so many pieces to the puzzle to ensure success, it’s important to have a team of experts in your corner that prioritize the customer
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The Best Addition to your Team: XPS as an Extension of Your Staff
The phone is ringing incessantly and appointments keep piling up. On-site staff is managing day-to-day crises in addition to keeping the facility running smoothly. With massive labor shortages across the nation, it can be hard to fill open job positions and retain employees. Let XPS Solutions be
Ahead of the Trend: Innovative Services for a Digital World
Our world is increasingly moving toward digital and contactless services. Let XPS Solutions help your facility seamlessly merge priority customer experience with the tech-savvy needs of customers. Our innovative services allow us to give your business an edge in your competitive industry. Cost-Efficient Employee Solutions XPS Solutions
Everything At Your Fingertips with MyStorPal
MyStorPal We want access and answers just a click away. From how we communicate to shopping – our phones offer immediate results. This type of direct access is also useful when it comes to storage needs. Through XPS Solutions services you can access the MyStorPal app. This
Helping Self-Storage Facilities Hit Profit Goals
Helping Self-Storage Facilities The self-storage industry continues to grow exponentially in the U.S., with more than 52,786 facilities and counting. That’s more storage units than fast food chains across the country. Experts in the industry with over 20 years of experience, XPS Solutions can help you differentiate
Leasing Up: Tools to Effectively Maintain and Attract New Tenants
Maintain and Attract New Tenants Signed, sealed, and leased. Creating a smooth lease process helps both staff and future tenants. With everything moving at lighting speed, it’s important to maintain and attract new tenants. Effective process coupled with ideal customer experience helps storage facilities achieve what they