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The Best Addition to your Team: XPS as an Extension of Your Staff
The phone is ringing incessantly and appointments keep piling up. On-site staff is managing day-to-day crises in addition to keeping the facility running smoothly. With massive labor shortages across the nation, it can be hard to fill open job positions and retain employees. Let XPS Solutions be
Ahead of the Trend: Innovative Services for a Digital World
Our world is increasingly moving toward digital and contactless services. Let XPS Solutions help your facility seamlessly merge priority customer experience with the tech-savvy needs of customers. Our innovative services allow us to give your business an edge in your competitive industry. Cost-Efficient Employee Solutions XPS Solutions
Everything At Your Fingertips with MyStorPal
MyStorPal We want access and answers just a click away. From how we communicate to shopping – our phones offer immediate results. This type of direct access is also useful when it comes to storage needs. Through XPS Solutions services you can access the MyStorPal app. This
Helping Self-Storage Facilities Hit Profit Goals
Helping Self-Storage Facilities The self-storage industry continues to grow exponentially in the U.S., with more than 52,786 facilities and counting. That’s more storage units than fast food chains across the country. Experts in the industry with over 20 years of experience, XPS Solutions can help you differentiate
Leasing Up: Tools to Effectively Maintain and Attract New Tenants
Maintain and Attract New Tenants Signed, sealed, and leased. Creating a smooth lease process helps both staff and future tenants. With everything moving at lighting speed, it’s important to maintain and attract new tenants. Effective process coupled with ideal customer experience helps storage facilities achieve what they
Behind The Scenes: How XPS Solutions Improves Overall Tenant Experience
XPS Solutions Improves Overall Tenant Experience XPS Solutions delivers immediate value to its clients. Our suite of customer-valued services enhances storage facilities’ existing infrastructure. Extended employee coverage, securing new tenants, and quicker response rates are a direct impact of the overall XPS experience, all provided at a
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Day In The Life Of A Storage Facility Manager: Providing Real Solutions With Customer Experience & Time Management
By the time the door is unlocked for business at 9:30 AM the phone system already shows ten missed calls and five voicemails. By noon, cleanup is done, five new move-ins have been scheduled, and seven new payment calls have been answered. There hasn’t been a second
The Need For Speed: Why Tenant Response Time Matters
Why Tenant Response Time Matters The average national response time for a potential website lead is almost three hours, but by then it can be too late to turn that lead into a tenant. Responding as soon as someone makes contact has a direct impact on your
The Three Cs: Why It’s Cheaper To Keep Your Tenants and How To Keep Them
Keep Your Tenants In 2021’s fast-paced environment tenants are looking for a quick and convenient customer experience to match their on-the-go lifestyles. Of course, everyone knows the saying “the customer is always right,” but it’s much more than that. In this blog we will discuss factors as