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Insights and Strategies to Fuel Growth
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There’s an App for That: The MyStorPal Solution
According to recent data published by Exploding Topics, the average person spends 3 hours and 15 minutes on their phone every day. Twenty percent (1 in 5) of these users are spending 4.5 hours on their phones. In addition to that, people check their phones an average of
RentUp Solution: Enhance Customer Experience
RentUp Solution A few years ago, online rental wasn’t very popular. People would usually rent storage space by calling or visiting the local facility in person. This meant that there were often missed opportunities, since employees could be busy and not able to answer the phone. If
Make the Most of your Trade Show Experience
Even though it’s hard to believe here in Texas, autumn is slowly approaching and we all know what that means – the SSA Fall Conference and Trade Show, taking place September 6th through the 9th at the MGM Grand in Las Vegas. XPS Solutions is excited to be attending
Press Release: New Leadership
XPS: New Leadership Richardson, TX – July 29, 2022 – XPS Solutions, based in Richardson, Texas, is pleased to announce the implementation of strategic leadership changes following a period of record growth. These adjustments will ensure that our focus remains on client satisfaction and the acceleration of
Set up Your New Self Storage Facility Up for Success
New Self Storage Facility by Shannon Charbonneau, Director of Client Relations, XPS Solutions Congratulations on your decision to build or buy a self-storage facility! Here at XPS Solutions, we hear frequently from people who are new to the Self-Storage industry. We are thankful when we get to
Employee Training Tips
Employee Training If there’s anything we’ve learned from the pandemic, it’s that employee training is critical to every organization, not just for new employees but for everyone. Let’s take it one step further and breakdown some of the categories of training we can strategically put into place,
5 Ways You Can Help Your Storage Manager Handle Billing Questions
Billing Questions Most sites miss 3-5 calls per day and end up with an average 70 calls per month that go to the call center, not including automated payment/balance inquiries. Here are some ways you can help your storage manager handle these calls, saving both you and your
Employee Appreciation: Decades of Growth Supported by a Strong Team
Celebrating over 20 years since our inception and decades of combined experience in the industry, XPS Solutions is grateful for the exceptional team that helps drive more business for our clients. Pioneers in the industry, XPS’ seasoned staff continues to innovate the market with strategic planning and
Customer Experience: Choosing the Most Valuable Vendors
A comprehensive call center team is a vital component in the myriad of vendors, partners, and staff that keep your business up-and-running. With so many pieces to the puzzle to ensure success, it’s important to have a team of experts in your corner that prioritize the customer