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Curtis’ Corner: Winterizing Your Storage Facility
As the seasons shift and temperatures drop, it’s vital for storage facility owners to prepare for the challenges winter can bring. A well-prepared facility not only protects your customers’ belongings but also enhances their trust in your business. Here's a comprehensive guide to ensure your facility is
24/7 IVR: Streamline Operations Effortlessly
If you’ve ever had the need to contact a business, you’ve experienced Interactive Voice Response (IVR). The “press 1 for English, press 2 for Spanish, or press 3 for customer service,” are the IVR prompts that you have been hearing for decades. The objective of these systems
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3 Key Tasks to Outsource for Self-Storage Success
There are 3 key tasks to outsource for self-storage success. Ask yourself, are you running a smooth, well-oiled machine, or is your team juggling phone calls, on site customer inquiries, cleaning out units and other administrative tasks with limited time and resources? If your operations feel stretched
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Self Storage 2025: Innovations & Predictions
As 2025 approaches, the self-storage landscape is focused on a seamless customer experience. Facility owners have recognized the importance of offering digital tools, such as online reservations and mobile access to meet customers' expectations. Remote management, virtual unit tours, and smart access systems will be pivotal in
Let XPS Help You Enjoy a Stellar Finish to 2024
A Shift to Remote Management Self Storage facilities have traditionally been connected to onsite management. Prospective customers needed to call or visit the physical store to lease a self storage unit. It’s not surprising that with the advent of new technologies, the self storage industry is shifting
Integrate Remote Management With Existing Self Storage Operations
Self Storage facilities have traditionally been connected to onsite management. Prospective customers needed to call or visit the physical store to lease a self storage unit. It’s not surprising that with the advent of new technologies, the self storage industry is shifting to remote management. The Power
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XPS Solutions Partners with KISS (Keep It Simple Storage) and LiveSwitch to Elevate Customer Engagement Through Live Video for Self-Storage Facilities
Richardson, TX – 8/29/24 – XPS Solutions, the longest-tenured and leading contact center for the self-storage industry, is excited to announce a technology-enabled service integration with strategic providers to provide live video support services for self-storage. Both technology partners have provided XPS with video gateways that enable
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Remote Management Live: The Latest Solution For Self Storage
Self storage, as we know it today, has been around for a long time. In the 1800s the Bekins Brothers (Bekins Van Lines) pioneered the first modern storage warehouse. Fast forward to 1926, and Public Storage offered the first individual garage style units. Following this approach, the
The Blueprint to Self-Storage Success
For many, the mere possibility of owning a self-storage business encapsulates the quintessential American dream of entrepreneurial success—financial autonomy, the pride of property ownership, and the tantalizing prospect of a burgeoning investment. As the industry expands with the increasing need for personal and commercial storage, it's a