XPS Solutions

A Shift to Remote Management Self Storage facilities have traditionally been connected to onsite management. Prospective customers needed to call or visit the physical store to lease a self storage unit. It’s not surprising that with the advent of new technologies, the self storage industry is shifting

Self Storage facilities have traditionally been connected to onsite management. Prospective customers needed to call or visit the physical store to lease a self storage unit. It’s not surprising that with the advent of new technologies, the self storage industry is shifting to remote management. The Power

Richardson, TX – 8/29/24 – XPS Solutions, the longest-tenured and leading contact center for the self-storage industry, is excited to announce a technology-enabled service integration with strategic providers to provide live video support services for self-storage.  Both technology partners have provided XPS with video gateways that enable

Self storage, as we know it today, has been around for a long time. In the 1800s the Bekins Brothers (Bekins Van Lines) pioneered the first modern storage warehouse. Fast forward to 1926, and Public Storage offered the first individual garage style units. Following this approach, the

For many, the mere possibility of owning a self-storage business encapsulates the quintessential American dream of entrepreneurial success—financial autonomy, the pride of property ownership, and the tantalizing prospect of a burgeoning investment. As the industry expands with the increasing need for personal and commercial storage, it's a

Like Amazon shopping, the XPS Solutions MyStorPal app provides users with ease and convenience. Is it time to pay your bill? Making a payment is like checking out on Amazon. Just a few clicks and you're all set. Accessing gate codes? It’s as quick and seamless as

Running a self storage facility can be a challenging and time-consuming task. It requires managing a variety of responsibilities such as staffing, training, handling phone calls, processing rentals, and monitoring occupancy. In addition to that, there is also the need to handle marketing efforts, provide excellent customer

With labor costs on the rise and technology continually evolving, running an unmanned self storage facility has never been more cost-effective. Unmanned facilities are being increasingly embraced by tech-savvy consumers and cost-conscious owners. Advanced technologies enhance both operational efficiency and the customer experience. By embracing automation, self-storage

If you've ever found yourself drowning in clutter and in need of extra space, you're not alone. Self storage has been the solution to this problem for decades. According to the Self Storage Almanac, an estimated 14.6M households currently rent self storage. It offers individuals and businesses