XPS Solutions

Like Amazon shopping, the XPS Solutions MyStorPal app provides users with ease and convenience.

Is it time to pay your bill? Making a payment is like checking out on Amazon. Just a few clicks and you’re all set. Accessing gate codes? It’s as quick and seamless as tracking your Amazon delivery. Uploading inventory photos is like adding products to your Amazon cart.

With the MyStorPal app, self-storage is as easy as online shopping!

By implementing MyStorPal, live call volumes can be decreased by an impressive 26%. Fewer calls allow your staff to allocate their efforts towards revenue-generating tasks. This results in maximized productivity and a seamless customer experience.

The XPS MyStorPal app is your hassle-free companion for all things self-storage.

Today’s Self Storage Tenants Demand Technology

Life is complicated. Every day is devoted to finding a work-life balance. Earning a living, caring for family, and navigating a seemingly endless assortment of unexpected events can cause
overwhelming anxiety. Give your tenants an experience that is as easy as ordering from Amazon.

Today’s self storage tenant expects a technology-rich, mobile-responsive experience. They don’t need the stress of making a phone call, only to be placed on hold for 10 minutes. An extra trip to
a self storage facility to view your unit or pay a bill is an inconvenience that most people no longer tolerate. They need to check off that to-do list quickly and efficiently. They have no time to waste.

Whether they’re stuck in traffic, delayed at the airport, or sitting in the drive-thru line, they want the ability to handle transactions from their mobile device. The annoyance of being placed on
hold or mailing a check will send them to a competitor who meets their needs.

The MyStorPal App Meets Tenant Expectations

As technology continues to evolve, self storage companies are expanding their offerings to meet the growing demand for automation. Catering to customers’ needs for instant service and online account management is no longer optional.

With the cutting-edge MyStorPal mobile app, your tenants can access a range of features at no cost. They can easily view their accounts, make payments, obtain their gate access codes, and
even upload photos and descriptions of their stored items.

Additionally, they have a seamless communication experience through live chat and phone calls. These services are only a click away for tenants who have additional inquiries.

The MyStorPal app delivers an effortless experience for tenants while providing you with a scalable and user-friendly solution.

Operators Have a Scalable, User-Friendly Solution

• Cost-Effectiveness – You can enjoy significant time and cost savings, as there is no need for any upfront capital investment.
• Omni-Channel Support – You have the flexibility to engage with tenants through various channels, all leading to the desired outcome.
• Decreased Tenant Calls – By utilizing MyStorPal, you can experience a 26% reduction in live calls, freeing up staff to focus on other important tasks.
• Seamless Integration with Property Management Systems – MyStorPal seamlessly integrates with the majority of property management systems, ensuring a hassle-free and efficient operation.

Tenants Have a Seamless Experience

• Effortless Payment Solutions – MyStorPal provides a seamless payment experience for tenants, elimination the need for any direct communication.
• Comprehensive Inventory Management – By allowing tenants to capture photos of their belongings, they don’t have to rely on memory when recalling the contents of their storage units.
• Convenient Unit Descriptions – We offer the option to keep a brief description of the contents of each unit to serve as a helpful reminder for tenants.
• Effortless Access to Information – Our platform enables tenants to easily access important details such as unit size, gate codes, payment information, and more, all in one place.
• Streamlined Management of Multiple Units – With MyStorPal, tenants can effortlessly manage all of their units from a single location, maximizing convenience and efficiency.

Conclusion

Your tenants will love the seamless experience of managing all things self storage from their mobile devices.

As an owner/operator, you will enjoy having a scalable, cost-effective solution, custom-tailored to meet your needs and your budget.

Stay ahead of the competition, build trust, and retain loyalty by providing tenants with the ease and convenience of the MyStorPal app. Like Amazon, you’ll “Spend Less and Smile More.”