XPS Solutions | Blog
We do two things really well. We help self-storage facilities by catching their calls, and providing tools that find new tenants and extend the stay of your current tenants.
self storage solutions, self storage call center, call center of choice, self storage mobile app, self storage reputation management
2033
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  By Shannon Charbonneau, Director of Client Relations, XPS Solutions If you’re in the self-storage industry, you already know that getting paid for your spaces is a big part of the daily tasks on which you and your staff spend your time.  From discussing payment options during the rental process, to communicating with tenants on balances that are due soon or past due, to actually taking the time to accept live payments in the facility or over...

By Rob Canales, VP Product Development, XPS Solutions Today’s tenant is positioned, better than ever before, to self-direct the much of their self storage experience.  The question/challenge storage facilities face, is whether or not our business is sufficiently equipped/partnered to properly deliver the tenant-centric experience that today’s self storage tenants expect. The experience goes something like this:  The prospective tenant starts by initiating an Internet search, identifying a few properties that are ideally located, scrutinizing review ratings,...