A customer can reach out to your facility by call, email, or text.
Our team is trained and ready and our dashboard tracks the results in-realtime.
Every event is measured to help you increase tenant rentals and lower acquisition costs.
"Our company was afraid of a 3rd party call center, after past disappointments and horror stories we never thought we couldn't have a call center without a huge investment. Then we met XPS, and they've been great! Yes, as with any partnership there are problems, but XPS was always on hand to resolve our issues and make it right. The results are amazing, if you're missing calls, then you're missing revenue!"
"With XPS, we're open for business even when our stores are closed for the day. We're accepting reservations at midnight with live agents and taking payments 24 hours a day, 7 days a week. Their call center agents are often the first point of contact with our customers and we appreciate the fact that they take their jobs seriously, and handle our calls accordingly. The customer service XPS provides is truly unmatched. They are a great extension of our team and have been for years!"
"We've had XPS Solutions as our call center partner for about 10 years now at all 6 of our self storage locations. Their professional customer service and lead conversions set them apart from other call centers. They have been a pleasure to work with."
"Thanks to the XPS gift card program, our occupancy has jumped from 81% to 91.2% in three months and we are now implementing a rate increase."
"The XPS ECHO platform provides an endless amount of data for tracking XPS generated leads and reservations to help our many locations drive revenue, for pennies on the dollar."
"Having XPS on our team gives us extra peace of mind and profit."
"Thank you for your continued support, we appreciate it! XPS has continually gone above and beyond to consider new and innovative options."
"For several years now, XPS Solutions and StorageOne have been working together to develop/implement new and creative ways to ensure we exceed our Customers' expectations. Truly, the best choice!"
"XPS has been nothing short of excellence! They have helped alleviate the day to day operations of our facilities and more importantly XPS has always given us the answers to whatever we ask."
"XPS provides our company with excellent call center services that are responsive and customer focused while being adaptable to our changing corporate needs. In short, great service!"
"XPS Solutions has become a strong asset to our business process as it allows our managers to retain lead information and focus while occupied with other tasks. The staff at XPS is professional and consistently obtains all pertinent information needed for us and our managers. XPS Solutions has become our extra right-hand man when it comes to customer service."
"XPS is easy to do business with and they have the technology we need. Their associates are professional and well-trained."
"Of all the call centers I have worked with, XPS has exceeded my expectations in delivering exceptional customer service!"